How our service works in 4 easy steps!
Specifics and Details
Vendor Management & Bill-Pay
Budgets & Forecasting
Performance Based Reporting
Document Management & Record Keeping
Data Redundancy & Encryption
24/7 Secure Access
Dedicated U.S. Bookkeepers + Controllers
Our Client Portfolio
Listed below are industries in which we have substantial market share. If you don’t see yours here, just ask.
Hover over your industry below to see its percentage of our portfolio.
Some common questions and answers about our services.
Setup and support for your secure Complete Controller bookkeeping desktop including unlimited document storage, analytics reporting dashboard, AP Management software (accrual basis plans only), phone APP access, and proper setup of the QuickBooks™️ program with integrated applications and financial sources. Gathering of critical source documents, verification of the balance sheet to past year’s tax returns, establishment of communication between vital team members including your Tax Accountant, and calendaring of important financial dates specific to your business. Meetings and briefings as necessary to fully understand the nature of your accounting, including recommendations for best practices, streamlining systems and processes, establishing needed peripheral services, designing a fully integrated tech stack, and advice on what reports will best guide progress toward your financial goals.
Yes. If your books are currently kept in QuickBooks™ we will import and convert your existing data file as needed for a seamless transition. If you are using any other accounting program, or none at all, we will start your books with the trial balance from your prior fiscal year.
Complete Controller assigns a dedicated bookkeeper to each client so you will work with the same highly qualified bookkeeper on a day to day basis. We also provide complete technical support services and monthly controller review. Our entire team is available to serve your needs.
You can load Complete Controller on any computer you want to have access to your books and financial documents. Our program provides you with a secure channel to our server where we perform our work so you can login to your accounting desktop at anytime and see how your books are progressing. Many of our clients choose to allow their CPA, partners or assistants desktop access to ease the transfer of information between team members.
Complete Controller allows you to choose how involved you want to be in your daily financial management. Our bill payment service promotes healthy cash flow practices by grouping your payables into bi-monthly or weekly batches. You can choose to have us pay without prompting or to include you in the final approval process.
Your Complete Controller accounting desktop can be made accessible to anyone you designate. Using tiered permissions we can control who accesses the desktop and what actions they are able to perform.
Every client is different and we provide several options for sending us your records. You can use a scanning APP on your phone when you are on the go, and you can scan and email your docs to your dedicated Complete Controller team or simply drag and drop them onto your accounting desktop.
Although we will always strive to meet your accounting needs, you may decide to cancel service at some point. Cancellation is easy, simply send us a request and we will wrap up your service within the term that is dictated on your Service Agreement. We are a host and service provider but your bookkeeping data and paperless records belong to you. Upon cancellation, we return all of those items to you via FTP so you can restore or store them for safekeeping on your end.
We are known for our exemplary customer service but we understand that sometimes change is best. At Complete Controller it is easy and free to move away from your current team to a new one. If you just aren’t excited about your Bookkeeper, but love working with your Controller, we can simply move you to a new Bookkeeper within that same pod. If you want an entirely fresh start, we have many fabulous Controllers with skilled Bookkeepers in their pod that we can try.