I am the first to praise the benefits of the virtual workplace. Our company, Complete Controller, has always been a virtual company and has grown into a nationwide presence over the past decade. All without ever relegating a single team member to a cubicle, requiring a time-consuming commute, or insisting upon a structured 9 – 5 workday schedule. Our workplace is entirely ‘in the cloud,’ and this structure has proven to be highly effective. Here are some benefits of a totally virtual workforce and what to look out for:
Keep Costs Down – One of the most apparent benefits of a virtual workforce is the savings on leasehold improvements and overhead expenses. As accountants, we are always watching the numbers and the idea of improving an office space, so we could limit our talent pool by requiring our staff to be within driving range of that space, doesn’t seem practical.
Keep Morale Up – By keeping it virtual, we are naturally more concerned with work product than work time. We already know how long it takes to do the work, so we can determine if a staff member is struggling and give them training or support; they need to get up to speed. If their work product is excellent, they can have a job for life, no matter what life changes may occur.
Hire Smarter – A virtual workforce allows us to select from an entire nation – a world as a whole if you like – of talent. Our recruits are hired solely on their merit and abilities. We don’t care how they dress, what ethnicity they are, or where they live. Because we are dealing with people’s money and sensitive documents, we chose to hire within the U.S., but other types of businesses can draw from an even larger talent pool.
Knowledge Share in Real-Time – We are comfortable conversing and collaborating via email. We have learned to clean and extract that written knowledge and make it available on the group level. This allows for the quick evolution of the process and continuous knowledge share within the roles in our organization. To support the quick identification of data as important, every team member should understand the organization’s mission and core values.
Build a Culture – One of our values is the promotion of ‘Autonomy – Independence without Isolation.’ By facilitating collaboration and knowledge share, each of our team members is empowered to make smart decisions. We encourage exchange between team members on a technical as well as social level. Although some employers may view it as a waste of valuable time and resources, a great deal of bonding occurs during ‘water cooler’ or ‘coffee break’ time together. Loyalty is developed through these exchanges, and our team is greatly enhanced by glimpsing one another’s lives beyond the workplace.
I believe that entrepreneurs will continue to move in the direction of total office virtualization. It’s the smart choice for most service businesses, as our business ‘community’ becomes the web of interdependent experts that support each enterprise. Businesses today have unprecedented access to expertise outside of their geographic area at a lower cost than ever before – be assured that they will move away from choosing the local alternative and begin to avail themselves of these resources.About Complete Controller® – America’s Bookkeeping Experts Complete Controller is the Nation’s Leader in virtual bookkeeping, providing service to businesses and households alike. Utilizing Complete Controller’s technology, clients gain access to a cloud-hosted desktop where their entire team and tax accountant may access the QuickBooks™️ file, critical financial documents, and back-office tools in an efficient and secure environment. Complete Controller’s team of certified US-based accounting professionals provide bookkeeping, record storage, performance reporting, and controller services including training, cash-flow management, budgeting and forecasting, process and controls advisement, and bill-pay. With flat-rate service plans, Complete Controller is the most cost-effective expert accounting solution for business, family-office, trusts, and households of any size or complexity.