In today’s competitive retail industry, the need and requirement for prolonged working hours grow every day. Retail shops are now taking steps towards arranging their employee’s schedules to involve multiple and longer shifts.
The retail industry has started to realize that it needs to address its workers’ shift changes in their jobs. Recent months have shown an increase in unfair scheduling and scheduling abuse. Employees are intentionally called by their employees to work more hours. Many shops have undertaken procedures to cater to shift changes to cater to the employee’s flexibility in their work schedule.
Procedures and practices observed by the retail industry have been shifting in recent years. Retail shops have realized and understood just how much shift changes of their workers and employees are affected. Their work timing is found to have an impact on the productivity of their work.
Different Shift Changes Followed in Retail Shops
Schedule Format (Fixed or Rotating Shifts)
During fixed shift schedules, employees work one particular shift. It could be that they are required to work on different days, but their shift will always be the same. Employees that are required to work on rotating shift schedules will have to serve various shifts periodically. It could be that one day they might be working in the afternoon and another day at night.
Walmart has offered its employees the options of fixed shifts and flex shifts. Workers on a fixed shift are guaranteed their weekly hours, while flex shifts let workers form their timetable from the left hours. The retail store is now working towards launching an app that would help workers select their work schedules directly from their phones.
On-Off Work Pattern
Specifically, in retail stores, workers and employees are generally found to work on a day or morning shift. The morning work shifts are either 9 a.m. to 5 p.m. or 8 a.m. to 4 p.m.
Most retailers that are open for 24 hours or extended hours have employees working on mid-day shifts. This shift’s timing is usually from 2 p.m. to 10 p.m. or 1 p.m. to 9 p.m.
Retail stores that are open late in the evening have employees who will have to work from 4 p.m. until 11 p.m. or 5 p.m. until 12 p.m. Most retailers use more part-time workers to work their evening shifts.
Why Shift Change Procedures are Needed
Retailers need to understand and realize that they need to adopt specific shift change procedures if they want to improve their store operations.
Calculation of Specific Workload Required
To fully utilize their employees, retailers must calculate the amount of time it takes for their workers to perform certain activities. This estimated calculation will help retailers to hire their employees per their need.
Retail stores often need a flexible and diverse workforce team comprising of part-time, full-time, and temporary staff. The diverse staff members on different schedules will prove to be advantageous to the store as there will always be an employee present in the store.
On-call scheduling is a common practice in many retail stores. Employees are put in an unfavorable position as they sometimes have to keep a selected time slot free, just in case they are called in for work. The disadvantage of this scenario is that there is no assurance if they need to show up for work or not. If retail stores set up a systematic procedure regarding on-call scheduling, it will benefit the employees and the store.About Complete Controller® – America’s Bookkeeping Experts Complete Controller is the Nation’s Leader in virtual bookkeeping, providing service to businesses and households alike. Utilizing Complete Controller’s technology, clients gain access to a cloud-hosted desktop where their entire team and tax accountant may access the QuickBooks™️ file, critical financial documents, and back-office tools in an efficient and secure environment. Complete Controller’s team of certified US-based accounting professionals provide bookkeeping, record storage, performance reporting, and controller services including training, cash-flow management, budgeting and forecasting, process and controls advisement, and bill-pay. With flat-rate service plans, Complete Controller is the most cost-effective expert accounting solution for business, family-office, trusts, and households of any size or complexity.