As a business leader, you control an underperforming team that has had a troubled history and suffered from performance and disciplinary issues. What will you do as a manager to turn things around? Every newly appointed manager asks this question at some point during their career. For every business, managers are the key figures who have the potential to make or break the deal. Good leaders are the ones who set the course and lead a company to success. As a leader, you must know that your team is only as good as its manager. Being a good leader means that you need to get involved and interact with them more often.
Master the Art of Employee Engagement
Start engaging with your employees right away. Please introduce yourself and tell them briefly about you. Make them feel comfortable and ask questions without involving themselves in personal conversations. Ask about their professional experiences, preferences, and likes and dislikes. Don’t go over the board right away, and take your time. Keep the inaugural conversation on profession only. Tell them about yourself and your professional background.
Frequently engage with your employees and inquire about their targets. You can also conversate on other topics so long as it doesn’t become an argument. Employees love to chat and will not hesitate to talk for hours if they can. Make sure to know every member of your team in detail.
Occasional Affection
Managers and leaders are not supposed to show affection at the workplace, but if it works, why not? Be sympathetic only when necessary, and let your team members know you care. It may not fit your job description, but it will undoubtedly help you extract better performance from the team. Employees look to share their stories with someone. You can listen to them and come up with suggestions when needed.
Personal Interaction
A quality leader knows each of his team members. He knows what troubles his employees may be going through. He interacts with them in person and helps them in any way he can. Be that leader, and you will soon learn more about your team than you knew.
Address Their Problems
Listening to a problem and suggesting solutions are two vastly different things. You can keep listening to issues but may be unable to recommend solutions. Be a good listener and analyze each problem to the extent that your mind comes up with a solution. Employees trust leaders who provide solutions to their problems.
Help Them Improve
Ask your team members about issues and problems they may face in meeting their targets. Take every problem as a hurdle in your way and suggest solutions that could effectively eradicate the problem. Employees often have a hard time meeting their monthly targets. Suggest tips and tricks to help them improve their performance to exceed their targets. Ask them to be more efficient by focusing on work instead of indulging in nonproductive activities.
Prove Yourself Trustworthy
Leaders do all they possibly can to win employee trust. You can do the same by discussing work-related issues they may be facing and keeping those to yourself. Employees rarely trust their managers as they know their managers report every detail to their higher-ups. You can do the opposite to win their trust once or twice, but avoid doing it habitually. Help them overcome their problems, be supportive, and lay a helping hand whenever you can. This way, you will win their trust and help them become more efficient workers.
Establish a Fabulous Relationship
Once your employees trust you, move on to the next step in your plan. This time, it will be about maintaining an excellent working relationship with team members. You trust them, and they trust you, and your performance will improve. The highly motivated team will not settle for anything less than meeting their monthly, quarterly, and annual targets.
If you want to become a leader who knows your team better, these tips will help you understand them better. When you and your team are on the same page, performances will improve, and you will meet targets.
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