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In the healthcare industry, it is not easy to provide a quick and smooth service while also maintaining the privacy of a patient’s information according to HIPAA requirements. Leading healthcare organizations are addressing these demands in collaboration with Google’s cloud and making it easier for their patients to access their information under one roof.

Secure Access to Information

Google’s cloud ensures information security that HIPAA requires, allowing limited logins to health officials and patients to avoid any data theft. There is software that allows you to identify how many times the document or information has been viewed. If the system becomes corrupted or hacked, you know that your information is securely placed in the cloud. You can apply device encryption and then share the file; authorized people can access patient data from any managed device. As a healthcare professional, it is your responsibility to ensure security of your patients’ information.

Provide Faster Service to Patients

Many websites connect patients with healthcare physicians across the United States. They allow patients to review inputs before they even see a doctor. When a patient arrives at the clinic or hospital, they can fill out an online form that doctors, administration, and nurses can access. This way, you will already have your patient’s information and can follow-up with them immediately. Patients can even fill out a feedback survey that will help improve customer service.

Access to Important Updates and Documents

Google cloud makes it simple to create a streamlined information center. All you have to do is simply move all important data, policies, announcements, calendars, training, and resources to the Google drive and link it to the Google website. For example, a patient is visiting a general physician, cardiologist, and a cardiac surgeon at around the same time. Instead of faxing or emailing information to each other, the patient’s lab reports and follow-up information should be stored on the cloud. This way, all three doctors will have access to the patient’s information from anywhere. If there is an emergency, the doctor can access the patient’s medical history right away from their device.

Healthcare practitioners can also view previous clinical follow-ups. CT scans, X-rays, and audio or video messages can be uploaded to the cloud. Patients can view their medical history as well as their financial transactions. Let’s say, the patient does not have medical insurance and pays out of pocket. Instead of visiting the account’s department, they can view all payment history on the cloud. Even the accounts department can perform their bookkeeping on the cloud and go paperless.

Ensure Consistency

One of the best examples is a leading pharmaceutical company that has been providing patients lifesaving medications all around the world. This company started using apps. However, not all apps can collaborate, so they moved to the cloud. Today, more than 90,000 employees of this company are using Gmail, calendar, and multiple tools to work simultaneously from 140 countries.

Google cloud is easy to use. If you hire a new employee, you can simply add them to the Google cloud from your admin control and they have access to it; you do not have to wait to hear back from your IT department. For example, there is a new doctor on board and you have to provide them with a patient’s medical history… all you have to do is simply add them to the cloud and they have access to all of the information. Depending on the IT department can create a hindrance at times.

Mobile Healthcare

Some medically complex patients have difficulty visiting hospitals or clinics, especially kids. That is when home services are provided. For example, a speech therapist visits a child’s home for speech therapy. After the session, the therapist can provide input directly from their device on the Google cloud and update the charts, reports, and medication list from the patient’s home and all other practitioners can view the updated information right away.

If your hospitals or clinics are providing in-home services, Google cloud makes that easier. You can track or update a patient’s information on the cloud and all other healthcare practitioners can view that information immediately.


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About Complete Controller® – America’s Bookkeeping Experts Complete Controller is the Nation’s Leader in virtual accounting, providing services to businesses and households alike. Utilizing Complete Controller’s technology, clients gain access to a cloud-hosted desktop where their entire team and tax accountant may access the QuickBooks file and critical financial documents in an efficient and secure environment. Complete Controller’s team of  US based accounting professionals are certified QuickBooksTMProAdvisor’s providing bookkeeping and controller services including training, full or partial-service bookkeeping, cash-flow management, budgeting and forecasting, vendor and receivables management, process and controls advisement, and customized reporting. Offering flat rate pricing, Complete Controller is the most cost effective expert accounting solution for business, family office, trusts, and households of any size or complexity.

 

 

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Technological innovation has transformed our living and way of doing business as well as other daily activities in various ways. We can earn money online, pay utility bills on the go, and learn new skills with the help of smart devices. And when it comes to healthcare organizations, the latest technological enhancements have incredibly improved the patients as well as practitioner’s experience. The healthcare industry has experienced a drastic shift towards adopting the latest tech tools, such as cloud-based solutions, in order to keep up with the increasing demands for eHealth service requirements.

eHealth advocates concepts of telemedicine which are also referred to as the distribution of healthcare information and services remotely through telecommunication technology that includes long distance clinician/patient contact, advice, care, reminders, education, counselling, monitoring, intervention and remote admissions.

Although such a digitally advanced shift is a welcomed change for many patients as it renders convenience and flexibility of treatment, it also causes a specific challenge in terms of cyber security that healthcare organizations must handle. Many IT professionals opt to solve their security issues through an all-access, comprehensive approach to solid coding and secure execution. However, the key to outstanding Health Insurance Portability and Accountability Act (HIPAA) compliance as well as ensuring optimal security with telehealth service and solutions is to categorize this access.

It is crucial to know that for whom, why and when direct telehealth access is required before providing it to the suitable users. As this assessment is a basic step towards secure telehealth execution, as with any change, healthcare organizations should prepare themselves for a push-back by fabricating a cultural mindset of optimal security.

Why is Security Culture a Big Deal?

Over the past few years, the healthcare industry has faced major and frequently reported data and cyber-security breaches around the globe. Coupled with the immense increase in ‘access points’ for protected health information (PHI) and telemedicine services, such as desktops, smart medical devices, smartphones and tablets – digital security has become the most critical factor in the attempt to protect healthcare institutes.

With daily emerging security risks, healthcare organizations must be as flexible and resilient as the software and services they implement. Consequently, by designating an agile leader and keeping the essence of cyber security in mind, one can help any size of healthcare organization give a jump to a digital culture where cyber security is of maximum consideration.

Partnership vs Competition

Innovative technologies and smart software adoptions – including telemedicine execution – continue to spread rapidly throughout the healthcare industry. This intense desire for telehealth innovation is quite obvious from the estimation made by Jackson in Healthcare Physician Trends 2016 Report and it signifies that the worldwide telemedicine market will certainly expand to over seven million users in 2018 with $36.2 million by 2020.

This widespread technological explosion makes collaborations and partnerships between organizations more important than ever before in the history of cyber security. Although cooperation and coordination between businesses can make both the patient and health service provider experience more efficient, secure and flexible, many healthcare organizations’ IT units still view such collaboration as a significant threat. But, both conventional software and cloud-based providers are immensely valuable collaborators to a healthcare organization’s IT strategy – rather than being competitors. Remember, when healthcare IT providers look at each other negatively, it can be significantly harmful to the security and progress of any organization, causing a hurdle between the company’s goals and objectives to persevere to protect confidential information and data while transcending its own competition.

In this scenario, champions of healthcare organizations in the IT department and cyber-security units will act and assess all alternatives while trying to leverage technology from numerous places simply to give their institute a considerable push to thrive and prosper.

Focus on Employee Education and Cyber-security Training

Even when your new software is ready to be used and the IT unit has eventually viewed the light, it has to be reinforced into the healthcare organization’s core. Thus, organizations must make employee education and awareness programs a vital aspect of their corporate culture just like bookkeeping is an essential element of preparing financial statements.

Be Readily Prepared: It Usually gets Tougher before It Becomes Easier

As well-desired as this potential move in healthcare organizations to match the digitally evolving environment is, the change takes time and due diligence.

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About Complete Controller® – America’s Bookkeeping Experts Complete Controller is the Nation’s Leader in virtual accounting, providing services to businesses and households alike. Utilizing Complete Controller’s technology, clients gain access to a cloud-hosted desktop where their entire team and tax accountant may access the QuickBooks file and critical financial documents in an efficient and secure environment. Complete Controller’s team of  US based accounting professionals are certified QuickBooksTMProAdvisor’s providing bookkeeping and controller services including training, full or partial-service bookkeeping, cash-flow management, budgeting and forecasting, vendor and receivables management, process and controls advisement, and customized reporting. Offering flat rate pricing, Complete Controller is the most cost effective expert accounting solution for business, family office, trusts, and households of any size or complexity.