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Manage Anxiety - Complete Controller

Suffering from anxiety or depression in the workplace can make you feel lonely and isolated, and it often helps to talk about it. Anxiety and depression can impact how we connect with our family, friends, and colleagues. It can also make us ineffective at work and cause us to lose our productivity.

Did you know? More than 60% of professionals in the United States are suffering from workplace anxiety. So, what can people do to quell anxiety and live more comfortably? Here are five tips on how to manage stress and anxiety in your workplace: Check out America's Best Bookkeepers

1.   Live Without Limits

One of the worst things you can do is limit yourself from the opportunities life throws your way. Several clinical psychologists and mental health experts advocate that people suffering from anxiety need to participate more. Look for new ways to express yourself to the fullest and build your identity outside of work.

2.   Don’t Suppress it

If you think you’re the only one feeling anxious – think again! Almost everyone feels anxiety, and it is ok to talk about it. Like all other feelings and emotions, anxiety is a part of life that demands expression, verbal, and non-verbal. Most people consider anxiety as a form of vulnerability and weakness, which prevents them from expressing it. Respect yourself and how you feel. Share your thoughts with a close friend or colleague. If not, schedule an appointment with a reputable psychologist. Check out America's Best Bookkeepers

3.   Face Your Fears

There can be many reasons you may feel anxious – it might be the fear of public speaking or speaking in general. Push yourself out of your comfort zone and try talking to people via text or chatting. Keep reminding yourself: you can succeed and persevere against anxiety, no matter what. Exposing yourself to a situation that provokes discomfort can help you change your relationship with anxiety. Who knows, you might start feeling more confident.

4.   Self-Care Is Important

Self-care is an often-neglected part of a healthy life. Adopt lifestyle practices that make you happy and allow you to express yourself. Getting good sleep, nutrition with an active social life helps you get your mind off work. One of the reasons people suffer from anxiety in the workplace is that they can never get work out of their heads. Remember, self-care is important for managing stress and becoming more resilient.

5.   Take a Break

Making smaller changes to your schedule or going on a vacation for a few days can significantly reduce your anxiety levels. What we are saying is, take a break from a hectic lifestyle and try experiencing life a little. Can’t do any of that? Maybe bask in the sun on a beach, visit a nearby park – anything to get your mind of the anxiety.

6.   Muscle Relaxation

Engage yourself in exercises that help you relax and set your mind at ease. Several exercises can help you relax your muscles, such as progressive muscle relaxation, mindful meditation, and guided imagery exercises, among others. Check out America's Best Bookkeepers

7.   Staying Connected

What are friends for? Workplace anxiety often piles up when you do not have others to talk to. There is no point in thinking that you are in this alone, especially with the current state of the world. Social support is essential for managing stress and maintaining strong ties with the people you hold dear. Talking is a great way to vocalize your fears, and it can help you dramatically reduce your stress levels.

8.   Seek Professional Help

Sometimes expressing yourself to familiar faces can be difficult. If that is something you are feeling right now, consider getting professional help. A clinical psychologist is not just someone with knowledge; they also have professional experience in dealing with anxiety. Talking to a therapist has several benefits. For instance, you don’t have any ties with the person, the information and conversation stay confidential, and you gain insights and suggestions that work.

A professional psychiatrist is someone who knows the importance of communication and expression. Check if your organization offers healthcare insurance that offers psychiatric help as well.

9.   No Caffeine

When managing anxiety, a morning latte should never be your friend. If you have an addiction, then keep the consumption to a minimum. Too much caffeine accelerates your heart rate while also causing elevated anxiety levels.

To Sum Up

Leaving your anxiety unaddressed can be both detrimental to your health, as well as your spirits. Acknowledge the fact that you are a human – with feelings. Remind yourself that you deserve a life filled with happiness and never-ending personal and professional success.

Check out America's Best Bookkeepers About Complete Controller® – America’s Bookkeeping Experts Complete Controller is the Nation’s Leader in virtual bookkeeping, providing service to businesses and households alike. Utilizing Complete Controller’s technology, clients gain access to a cloud-hosted desktop where their entire team and tax accountant may access the QuickBooks™️ file, critical financial documents, and back-office tools in an efficient and secure environment. Complete Controller’s team of certified US-based accounting professionals provide bookkeeping, record storage, performance reporting, and controller services including training, cash-flow management, budgeting and forecasting, process and controls advisement, and bill-pay. With flat-rate service plans, Complete Controller is the most cost-effective expert accounting solution for business, family-office, trusts, and households of any size or complexity. Check out America's Best Bookkeepers
consider business loans - Complete Controller

When considering a business loan, it is important to rely on the opinions of experts. Taking out a loan that you cannot afford can cause the end of your business, or at least prevent it from growing.

In the case of a business loan, you will be met with the opinions of naysayers, each with their own anecdotes and suggestions. But in the end, the decision is yours. You must consider all aspects and choose the option that best meets your goals and will help you expand your business venture.

Even though your intentions may be good, taking on a loan can always lead to falling into debt. Are you ready to move forward in this field? Do you have the working capital? If your answer is yes, you must consider the following reasons to get a small business loan. Check out America's Best Bookkeepers

Approval of expanding business location

Picture this: your cubicles are on the verge of breakage, and your assistant works in the kitchen. You have little space and overwhelming traffic of customers. This means you may need to renovate your office or change its location. This does not mean that you can purchase a new location right now, as you lack the capital. If expansion is urgent, you can apply for a business loan.  This will cover your property cost and the expense of packing and moving materials and furnishings.

However, before making any decision, you must plan for the possible change in revenue you’re expecting from your expanded business location. Take care to ensure the amount of the loan will give the desired profit. Create a timeline and note down all details to provide this confirmation. Conduct a little research on market rates beforehand, as this will make your purchasing process easier from both loan and property ends. Check out America's Best Bookkeepers

Future credit establishment

Most businesses always strive to expand to a larger-scale in upcoming years. Suppose this is true for your business. In this case, you may start by taking a small business loan to establish a credit history for your business. Having an established and positive credit history can make all the difference when seeking approval for a larger loan in the future. A small business loan with on-time monthly payments will boost your business credit score and history.

You can also cultivate timeless relationships with lenders to easily obtain financial aid whenever you need it. You can also ask for a big loan, but don’t take this step without confirmation that you can return the money. Otherwise, you will fall into debt.

Excessive purchase of inventory

Inventory is a major expense for any business. You can manage this expenditure by replenishing your business’ inventory with reliable and high-quality choices. In the case of a financial downturn, you must have sound capital that provides assurance when applying for a business loan. This may be a large amount, but don’t forget to consider the cost of expected ROI. Check out America's Best Bookkeepers

In the case of a seasonal business, you must have excessive money to purchase inventory. Obtaining small loans may be the best financial decision for your business, especially when your sales are lower due to the season being over. Inventory purchases require a larger loan, so your debt history must show on-time return payments. However, requirements may be adjusted due to the dynamic variations in sales.

Businesses need talented experts

There are many responsibilities place on the business owner, especially when running a small business or startup with a tight budget and the hope of progress. To help with this, business owners must glean the opinions of talented experts when making any major business decision.

There are multiple services businesses must manage regarding marketing, customer service, fundraising, client dealing, bookkeeping, marketing, etc. As a small business owner, you must know when to compromise your small business model due to hindrances that resist its growth. Lean on the assistance of qualified professionals who can shed some light on areas that may be costing you money and effort. After consulting with others, make the decision to obtain a loan only if you have confidence, you will be able to repay it.

Check out America's Best Bookkeepers About Complete Controller® – America’s Bookkeeping Experts Complete Controller is the Nation’s Leader in virtual bookkeeping, providing service to businesses and households alike. Utilizing Complete Controller’s technology, clients gain access to a cloud-hosted desktop where their entire team and tax accountant may access the QuickBooks™️ file, critical financial documents, and back-office tools in an efficient and secure environment. Complete Controller’s team of certified US-based accounting professionals provide bookkeeping, record storage, performance reporting, and controller services including training, cash-flow management, budgeting and forecasting, process and controls advisement, and bill-pay. With flat-rate service plans, Complete Controller is the most cost-effective expert accounting solution for business, family-office, trusts, and households of any size or complexity. Check out America's Best Bookkeepers
Small Business Struggles - Complete Controller

There are mistakes that many people make when starting a small business. These mistakes can even occur when the business is up and running but can generally be avoided. Some of these mistakes can be unique to the business type or the individual owner, but many small businesses’ mistakes are quite common. When opening a small business and even in later stages of operations, there are missteps you want to avoid to have a lucrative business. Here are eight common mistakes small business owners make and how to avoid them. Check out America's Best Bookkeepers

No Business Plan

Business plans are essential to every business, whether large or small, or whether it is just beginning or has been around for many years. While writing a business plan can be a challenge, it will pay off if you have a well thought out business plan to utilize for investors, new staff, or even for you to refer to through the year to keep you on track. You must understand what your business plan needs for your specific business.

No Market Research

Researching the market you are in is of the utmost importance and should also be included in your business plan. It should also be something you constantly research as time goes on to remain competitive in your chosen market. It is also used to determine your target customer and should be done as often as you need to reassess your business to maximize profits and a competitive edge. You should also need to do research anytime there is a shift in your business.

Building the Wrong Team

A small business’s success will be dependent on not on your products or services, but it will also revolve around your staff. When employing staff, you must make selections that will work well in the business dynamic and with other staff members. It is also important that the team members have talents to serve your business the greatest and fill different positions needed for your company. Check out America's Best Bookkeepers

No Website

In today’s primarily digital world, not having a website for your business can be a serious mistake. Every business must be searchable by individuals who don’t know about your business but may launch a search that will bring them to you. Most small businesses don’t have a site because it is thought that the cost will be too expensive. However, having a website created is not as costly as you think, and there are even sites that you can develop your site for not a lot to free. However, you make it happen; creating a business website from the start is crucial.

No Financing

Many small business owners don’t get the right financing in place before starting. This lack of financing can trigger problems that become impossible swiftly and destroy the business. The way to prevent this mistake is to go back to the business plan. It should contain a detailed financial outline of your business, let you know how much capital you will need, and give investors an idea of your financial plan.

Mispricing Your Products or Services

Some small business owners have trouble coming up with the value of products and services. The fear is that people will not give you what you sell is priced too high. Your first step is to do research and set a price comparable to the market to face this issue. Another rule to follow is to figure out what the bare minimum is you need to make to pay bills and staff and do what needs to be done in the business and set your prices to match this need. Check out America's Best Bookkeepers

Failing to Invest in Marketing

In today’s digital world, marketing is not as expensive as it used to be. In many cases, marketing is free when using social media platforms to market. If you have the solid foundation of a business plan, marketing, and costs are built into the plan, there would be no surprises regarding planning and costs.

Ignoring Accounting and Bookkeeping

There are a lot of reasons accounting and bookkeeping needs focus. The main reason you need to focus on accounting and bookkeeping is to be aware of your business’s financial health. Whether you use a professional (recommended) or use a bookkeeping or accounting software and do it yourself, it is essential to control your business’s accounting and bookkeeping.

Conclusion

Starting and running a successful small business is not for the faint of heart. It requires dedication and intelligence. These are common mistakes, new or small business owners make. If you know what they are and have a plan, you can avoid these mistakes for your business’s lifespan.

Check out America's Best Bookkeepers About Complete Controller® – America’s Bookkeeping Experts Complete Controller is the Nation’s Leader in virtual bookkeeping, providing service to businesses and households alike. Utilizing Complete Controller’s technology, clients gain access to a cloud-hosted desktop where their entire team and tax accountant may access the QuickBooks™️ file, critical financial documents, and back-office tools in an efficient and secure environment. Complete Controller’s team of certified US-based accounting professionals provide bookkeeping, record storage, performance reporting, and controller services including training, cash-flow management, budgeting and forecasting, process and controls advisement, and bill-pay. With flat-rate service plans, Complete Controller is the most cost-effective expert accounting solution for business, family-office, trusts, and households of any size or complexity. Check out America's Best Bookkeepers
Employee Compensation - Complete Controller

One of the most essential elements in any working relationship is compensation, which is defined as the employer’s consideration in exchange for work done by a collaborator or worker. It is applicable in all legal purposes for calculating the payment of the benefits provided for in the current law. Its calculation is made considering the time worked, the performance or result, or the class of worker (worker or employee); fulfilling the purpose of being adequate, fair, balanced, effective, safe, and above all motivating. As such, every motivated worker increases their productivity and efficiency. In current Society and our work experiences, we can say that Wages and Salaries help us survive on our means. Well-managed incentive systems have important advantages, both for workers and for the company. Check out America's Best Bookkeepers

The main benefit to employees is that these plans make it possible for them to increase their total income, not at some future time, but immediately, in the next payment. In exchange, the company will get more production and, assuming that something is earned in each unit produced, it will achieve a greater volume of profits. In general, profits grow, not in proportion to the volume of production. When a higher rate of production takes place, the overall costs per unit decrease. The incentive plans’ positive perceptions will then raise the worker’s morale and reduce job changes, absenteeism, tardiness, and delinquency.

The Importance of Compensation

In the emerging 21st century, with a capitalist West and an East that imitates it, the monetary incentive is very important but not the only one to be valued by the individuals who work. Sometimes the pride of belonging to a certain firm, the possibilities of training and growth, the quality of life, and for many, the ability to harmonize other interests are strong sources of incentive for individuals. Therefore, a company must pay special attention to these aspects without neglecting human resources’ other policies and processes. Good compensation and incentive policy based on adequate personnel development and care policies correspond to the workers’ ideals. Thinking only of financial incentives may be insufficient. Check out America's Best Bookkeepers

The companies that pay more attract more good candidates, but then they must take care of other APRA aspects to retain them. Compensation above the average does not make up for lack of recognition of a superior or an angry and unpleasant work environment.

On the other hand, a company that does not pay the basic compensation that workers need for their satisfaction will have high turnover rates or resort to many extra incentives to retain employees. The companies that pay the most are not necessarily the best company to work for, and often these companies are aware of a negative work environment that they cannot improve for some reason.

Advice on Compensation

  • Compensate Above-average: The ideal situation is when a company can compensate more than the average salary.
  • Properly Compensate a Person or Position: If the compensation for the position differs from the one that the person desires and the market indicates your compensation is below average, you will need to review your company’s compensation. Check out America's Best Bookkeepers
  • Conduct Annual Reviews: Perform a review once a year. If you do not, you may be at risk of losing key personnel or having bad employees in your structure.
  • Compensation and Retention of Employees: Increasing a valuable employee’s salary is an intelligent investment. Do not neglect key personnel’s compensation because if they are skilled, they will go somewhere that will compensate them for their skills and value in the workplace.

Conclusion

When it comes to business, a compensation plan for personnel should be proposed, which has proven to be effective in achieving, in relative terms, better productivity and work environment in the company. The concepts, principles, and main tools needed to design and implement, organization, managing the personnel’s compensation need to be reviewed. This is known as the management approach to compensation management. 

Check out America's Best Bookkeepers About Complete Controller® – America’s Bookkeeping Experts Complete Controller is the Nation’s Leader in virtual bookkeeping, providing service to businesses and households alike. Utilizing Complete Controller’s technology, clients gain access to a cloud-hosted desktop where their entire team and tax accountant may access the QuickBooks™️ file, critical financial documents, and back-office tools in an efficient and secure environment. Complete Controller’s team of certified US-based accounting professionals provide bookkeeping, record storage, performance reporting, and controller services including training, cash-flow management, budgeting and forecasting, process and controls advisement, and bill-pay. With flat-rate service plans, Complete Controller is the most cost-effective expert accounting solution for business, family-office, trusts, and households of any size or complexity. Check out America's Best Bookkeepers
Business Loans - Complete Controller

When considering a mortgage for your business, you may be met with all sorts of opinions. From cautionary anecdotes to general naysayers, most everyone you meet is going to have their own opinion as to what may happen if you take out a loan to start or further expand your business.

Remember that these opinions may be based on true facts, as there is always the possibility of falling into debt when you take out a loan. With that in mind, are you ready to move forward with this financing option? Do you have any existing capital? When deciding to take out a loan, you must consider the following facts. Check out America's Best Bookkeepers

Ready to Expand the Physical Location?

Your workspace may be bursting at the seams, with your assistant is working out of the kitchen!  It seems you have outgrown your original office location. Perhaps you run a retail store or a restaurant, and you have prospered enough that you have customers filling up the inside and outside. You must increase the size of your location in order to serve them properly.

This is great news! Your business is booming, and you are ready to expand. But just because your business needs expansion does not mean that you have the cash available. For that reason, you may need a term loan to support your big move, whether expanding your existing location or moving to a completely different spot.

Before committing, be sure to take precautions by forecasting any changes in revenue that may come through expanding your location. You should consider if you will be able to cover the loan cost, as well as earn a profit. If you plan to set up a second retail shop, you must research loans vs. revenue. Without proper considerations, you may end up in even more debt and loss than before. Check out America's Best Bookkeepers

Build Credit for Future

If you are thinking of applying for a bigger loan to finance your business in the next couple of years, the process can be started with a smaller loan. This loan is short-termed and will bring credit to your business. Smaller businesses tend to have a harder time applying for a long-term loan if both the owner and the business have a poor credit history. Start by taking smaller short-term loans. This way, you can build a stronger loan credit for your business to use in the future.

While utilizing this tactic, you can build good relations with a specific lender. This may eventually help you to obtain a bigger loan since goodwill is especially important while doing business. Once the lender trusts that you can and will pay him, he will lend you a larger loan without the fear of you not returning it. Additionally, take care when deciding what your first loan is going to be. If you ask for a loan that you cannot repay, it could be detrimental to your business. One late payment can affect your trust more than if you had never applied for the loan in the first place. Check out America's Best Bookkeepers

Talented Experts

Many responsibilities fall to the business owner, especially when running a small business or startup with a tight budget. In such cases, businesses may need to enlist the help of talented experts on business proceedings at a minimal cost.

There are multiple services businesses must manage, such as marketing, customer services, fundraising, client dealing, bookkeeping, marketing, etc. As a small business owner, you may have to compromise your business model due to hindrances that resist growth.

Conclusion

Keep in mind two basic things while signing up for a loan:  Can you repay all the loans you have taken, and is it worth it to take the loan when considering the debt? Try starting with small amounts to foster goodwill and help you obtain a longer-termed loan in the future.

Check out America's Best Bookkeepers About Complete Controller® – America’s Bookkeeping Experts Complete Controller is the Nation’s Leader in virtual bookkeeping, providing service to businesses and households alike. Utilizing Complete Controller’s technology, clients gain access to a cloud-hosted desktop where their entire team and tax accountant may access the QuickBooks™️ file, critical financial documents, and back-office tools in an efficient and secure environment. Complete Controller’s team of certified US-based accounting professionals provide bookkeeping, record storage, performance reporting, and controller services including training, cash-flow management, budgeting and forecasting, process and controls advisement, and bill-pay. With flat-rate service plans, Complete Controller is the most cost-effective expert accounting solution for business, family-office, trusts, and households of any size or complexity. Check out America's Best Bookkeepers
Small Business Challenges - Complete Controller

Small businesses face challenges that may not necessarily be unique to them as businesses overall. In comparison to larger businesses, these challenges can overwhelm, overtake, and destroy a small business. The most intelligent small business owner will know what these challenges are and how to beat them into submission and make them turn from a challenge to a success. Here are four areas of focus to help you overcome small business challenges. Check out America's Best Bookkeepers

Staffing

Medium businesses and larger corporations have issues with attrition; however, their size absorbs this attrition. Therefore they can afford to make staffing mistakes in the hiring process. However, a small business cannot withstand a lot of staff turnover, depending on how small it is. The other issue that small businesses face when staffing that larger businesses don’t is that you can’t only focus on the skills of the person you hire; you have to consider how this employee gets along with others on the staff fits into the flow of the business. In a small business, you are often working closely together, and if there is one cog in this well-oiled machine that is not functioning, the entire machine ceases to function properly.

You can overcome this by being selective and engaging questions in the interview process that will give insight into the personality and work with others in the office. Another step you can take is to have more than one person on the staff conduct interviews when narrowing the candidates. These interviews should be independent, thus keeping the opinions separated until the staff comes together to discuss each candidate. Though these approaches don’t guarantee that the person hired will work out, it increases their chances. Check out America's Best Bookkeepers

Technology

Small businesses aren’t archaic just because they are small. Most small businesses that aren’t up on technology are so simply because they can’t afford the latest and greatest advancements or upgrade existing technology.

There are several ways a small business can face this and obtain all the technology or upgrades they need to be effective in their market. First, you need to get someone who is an expert in business technology (not a salesperson) to evaluate your needs. Once you know exactly what you need, you can seek free and reliable versions of what you need. Another way to overcome it is to approach your investors if you have them and give them a presentation of what you need and the costs. If you don’t have investors, you can do the same with a lender or use some of your equity to invest in new and upgraded technology.

Operations

Operational costs can be overwhelming if the costs are more than your profits. There can be a multitude of reasons this is occurring. These reasons include underpricing your services and products, overpaying for supplies and materials, overstaffing, or even something as insidious as embezzlement or fraud, to name a few. If your operating costs are consistently outdoing your profits, you should hire an impartial business consultant to evaluate. It is suggested that it be an impartial consultant because they will not insert emotions and get to the core of the matter. They can also give you solutions that aren’t candy-coated but blunt and, again, free of emotion. Check out America's Best Bookkeepers

Competition

Competition is always going to exist, and in most cases, it is healthy to have or maybe undermotivated to succeed or seek out growth and change. While a little competition can be healthy, there are cases where the competition is trouncing you and killing your business.

If this is the case, you can do a few things to overcome this and come out on top or at least be enough of a contender that your business will thrive. You can research what your competitor is doing that leads to success and find out their weaknesses. Whether a best practice or weakness, you will be armed with what to do and what not to do. You can also find a niche in the market that makes you stand out among your competitors. It could be one original product or service you offer that no one else does. You can also use their weaknesses as your strengths, which will bring customers to your door more often than not.

 

Check out America's Best Bookkeepers About Complete Controller® – America’s Bookkeeping Experts Complete Controller is the Nation’s Leader in virtual bookkeeping, providing service to businesses and households alike. Utilizing Complete Controller’s technology, clients gain access to a cloud-hosted desktop where their entire team and tax accountant may access the QuickBooks™️ file, critical financial documents, and back-office tools in an efficient and secure environment. Complete Controller’s team of certified US-based accounting professionals provide bookkeeping, record storage, performance reporting, and controller services including training, cash-flow management, budgeting and forecasting, process and controls advisement, and bill-pay. With flat-rate service plans, Complete Controller is the most cost-effective expert accounting solution for business, family-office, trusts, and households of any size or complexity. Check out America's Best Bookkeepers
Hire the Best Employees - Complete Controller

No matter the business’s size, your business culture will drive the type of employees you hire for open positions. While skills and talent are of great importance, you need to hire employees that fit with the company and promote a positive work environment. Every employee you have in your company contributes to the workspace’s morale and energy, and ultimately they represent you and the business to both current and potential customers or clients. Here are nine tips to help you hire the best employees for your business. Check out America's Best Bookkeepers

Define the Job

Before you post the job online, you must do a job analysis and have a thorough list of job requirements. It would be best to break these into sections such as job description, required skills, education requirements, and environment.

When formulating the job posting, you should use concise wording and bullet points and have a job summary, attitude, and environmental expectations. Chances are you will have many people apply that are not qualified but have defined job requirements, detailed job descriptions, and including the environment and attitude will help pull out applications and resumes of those who match a lot of your keywords.

Plan Your Recruiting Strategy

Generally, a team in the human resources department is dedicated to posting jobs, conducting interviews, and hiring employees in a larger company. However, in a small business, this is generally done by the owner or a trusted employee. Because a smaller business is more intimate, it may be important for all employees to input the hiring and recruiting process. Check out America's Best Bookkeepers

Create a Checklist

Creating a checklist may seem like a simple process, and in most cases, it is. However, having a checklist of what you need and expect in an employee will help you streamline the hiring process. Creating a checklist can also help keep all current employees involved in the hiring process on the same page as far as expectations and recruits that have potential.

Recruit the Right Candidates When Hiring an Employee

If possible, create the largest talent pool to choose from when hiring a new employee. Use available online tools such as hiring sites and social media to widen your talent pool as much as possible. The more potential candidates you have, the better chance you have of hiring the perfect employee.

Review Applications, Resumes, and Cover Letters Carefully

Have an effective system in place to review cover letters, resumes, and job applications. This process starts with a well-written job description and bullet points, and your checklist. Screen all potential candidates against your list of skills, characteristics, job experience, and other important hiring points. Having this part of the process precise and streamlined will ensure that you can narrow the field of good candidates down to great ones. Check out America's Best Bookkeepers

Prescreen Candidates

While many candidates will look great on paper and have a compelling cover letter, they still may not be the right fit for the position or your company. Before taking the step to set up a face-to-face interview, you should do a phone interview to get an idea if they are still in the running before you go further in the process.

If you feel a candidate isn’t the right fit through the phone interview, you can eliminate them from the process at this point and not waste anyone’s valuable time.

Ask the Right Questions

The hiring team or business owner should develop standard interview questions that will be identical in each interview. This way of designing the interview questions will help you make a side-by-side comparison.

When formulating the questions, make sure every question you ask has value. There should be no throw-away questions to fill time. Organizing the questions will also ensure the interview stays focused and on track.

Do Background Checks and Check References

After you conduct interviews and have further narrowed down the best candidates, you must do thorough background checks. Once candidates have passed these checks, you must check with their references.

In most cases, all of the candidates who have made it this far in the process will also pass these checks. However, there could be candidates in the running eliminated because something negative comes up in these checks.

Extend a Job Offer

Once you have completely narrowed the field to the top candidates, you may need to conduct second interviews before making a final decision. When you have decided and have chosen the best candidate, it is time to draw up a job offer.

The job offer should include salary and benefits and the expected start date. Once you have sent the offer, either the candidate will accept the offer, decline it, or make a counteroffer. And the hiring process will come to an end once everyone agrees.

Check out America's Best Bookkeepers About Complete Controller® – America’s Bookkeeping Experts Complete Controller is the Nation’s Leader in virtual bookkeeping, providing service to businesses and households alike. Utilizing Complete Controller’s technology, clients gain access to a cloud-hosted desktop where their entire team and tax accountant may access the QuickBooks™️ file, critical financial documents, and back-office tools in an efficient and secure environment. Complete Controller’s team of certified US-based accounting professionals provide bookkeeping, record storage, performance reporting, and controller services including training, cash-flow management, budgeting and forecasting, process and controls advisement, and bill-pay. With flat-rate service plans, Complete Controller is the most cost-effective expert accounting solution for business, family-office, trusts, and households of any size or complexity. Check out America's Best Bookkeepers
banking customer service - Complete Controller

The financial service industry is an integral source of providing customer experience for any corporation. If you want to attract many clients, you must prove how responsible you will be with their money. Otherwise, there are many alternative options from competitors that they may take their business to. You must fight to stand out in the market by providing a higher return on their investment, lower charges, and the latest in digital services.

A quality customer experience can make your financial services the best option for on-going retention. According to Qualtrics research, more than 55% of banking clients are anxious due to poor services and financial suggestions. Sixty-nine percent of clients end up leaving their banking institution due to these poor services and policies. Additionally, 56% of customers change their minds if financial service providers take measures to save the relationship. Check out America's Best Bookkeepers

Suppose you want to expand your business’ influence in the market and stay competitive. In this case, you must fill the experience gap. How can you maximize your customer service experience related to your financial services in the banking sector? Read more for further understanding.

Research for customer experience information

You can obtain all the data regarding customer service experience in real-time by researching all channels and touchpoints. First, you must learn about your client’s behavior, pain points, and your services’ unique selling point. For this, collect different feedback from authentic sources or channels. You will have to search for all possible financial service improvement opportunities to yield the best customer experience. You can find such data through the following:

Office Feedback – Gauge client sentiment from audience feedback sent through mobile phones or emails. If you wish to obtain impactful customer experience data, you must work hard for more genuine reviews. Check out America's Best Bookkeepers

There are many insurance companies and banks that customers trust due to strong interactions through digital sources. This is your competition. You can defeat them by providing an intuitive, 24/7 online experience. This will encourage clients to invest with you due to the guarantee of timeless access and connection.

Improve client loyalty and satisfaction

Whether it is business marketing or business finance, the first step of success is to improve client loyalty and satisfaction by identifying key business drivers. If you want to gain positive feedback, you must replace your lost clients. Repair or replace relationships as fast as possible as this will ensure your customers stay connected with you.

Loyalty to your financial services will be proven when your bank or credit union retains clients for at least 13 to 15 years. In this timeframe, you will be able to analyze customer reviews regarding the dividend’s payment over the decades. Various companies are famous for their services or policies in the market of financial services. Still, there are bad customer service techniques in practice. If this is the case for your business, you may be on the verge of losing worth to more customer-conscious competitors. Check out America's Best Bookkeepers

Address client reviews with closed-looped functionality

Customer complaints from social media channels and low NPS scores reflect a negative customer experience. These sources are vital for gaining customers and advancing past the competition. That is why financial organizations offer automatic notification facilities to their clients through digital platforms such as websites, mobile apps, and other sources. In this way, they can quickly eradicate negative sentiment with closed-loop functionality by connecting with all customers who have had financial service-related issues. This facility will also allow you to monitor and manage each customer’s engagement and activities in the financial system. You then must take care to resolve the issue and gain positive client feedback. Update your clients regularly to give the best financial customer service.

Check out America's Best Bookkeepers About Complete Controller® – America’s Bookkeeping Experts Complete Controller is the Nation’s Leader in virtual bookkeeping, providing service to businesses and households alike. Utilizing Complete Controller’s technology, clients gain access to a cloud-hosted desktop where their entire team and tax accountant may access the QuickBooks™️ file, critical financial documents, and back-office tools in an efficient and secure environment. Complete Controller’s team of certified US-based accounting professionals provide bookkeeping, record storage, performance reporting, and controller services including training, cash-flow management, budgeting and forecasting, process and controls advisement, and bill-pay. With flat-rate service plans, Complete Controller is the most cost-effective expert accounting solution for business, family-office, trusts, and households of any size or complexity. Check out America's Best Bookkeepers
Winning Business Idea - Complete Controller

Many people come to a point in their life where they decide they would like to start their own business. Maybe you are feeling underappreciated or that your talents are being wasted working for someone else. There could be many reasons you have decided to strike out on your own, and you need a business idea.

Before you start the process of choosing a business idea, make sure you are well-rested and ready to open your mind to the possibilities. Here are five steps to finding a winning business idea. Check out America's Best Bookkeepers

You Don’t Have to be Original

Don’t apply too much pressure on yourself to come up with the next new thing. Search business ideas others have already successfully launched and maintained. There are so many business types, from the smallest home-based businesses to owning and operating a franchise business with major corporations’ branding.

Look for those businesses that tap into some level of desire or passion and explore them to narrow down the type of business you want to start. Once you have narrowed down the business type, look at ways to be unique or tap into a niche market. You don’t have to deviate much from the original business idea to add your brand. Check out America's Best Bookkeepers

Brainstorm with Someone

There is nothing that says you have to do this alone. Though the contemplation is for you to have sole ownership of the business, getting another person or, better yet, a team of people to help you brainstorm ideas can be productive.

If possible, Gather has a whiteboard or drawing pad and expresses that no idea is bad. If you are having difficulty connecting with someone to brainstorm, there are many online sources of articles or forums with multitudes of ideas you could add to your possibilities.

Turn Your Talent into an Idea

Everyone has gifts and talents often paired with untapped potential. Now is the best time to identify your talents and skills to their fullest extent and look for business ideas that use those talents and skills. This time is also where you can discover your passion.

So many times we get into long-term jobs or careers, we started of necessity and suppressed our passion and leave our talents to gather dust. Now that you decided to start your own business, it’s time to dust off your talent, gear up your skills, and ignite your passion. Check out America's Best Bookkeepers

Solve a Problem

Many businesses that exist today that have great success are those that solve a problem. Please make a list of problems that people face. Make sure it is a problem that most people or at least a group of people face. If you choose to solve a problem only a few have, you will not sustain a business.

Even if there are already solutions out there for a problem you would like to solve, you can own a business in the market and still succeed.

Look Around for Inspiration

Open yourself up to look for inspiration everywhere. You can look at businesses that exist in your community or look online. Also, look for Inspiration that has nothing to do with the business. Inspiration and ideas can come from anywhere, and seeking Inspiration will guarantee you find it.

Artists have muses or use nature or their surroundings. Those same sparks can inspire business ideas. You have to be open to the possibilities.

Conclusion

The ideas don’t have to come out of your mind, fully formed and perfect. Keep the thought that no idea is a bad idea and throw them out and narrow down to the ones that you feel a pull towards. Once you have narrowed it to one idea you have a passion for, it will be time to start planning.

Check out America's Best Bookkeepers About Complete Controller® – America’s Bookkeeping Experts Complete Controller is the Nation’s Leader in virtual bookkeeping, providing service to businesses and households alike. Utilizing Complete Controller’s technology, clients gain access to a cloud-hosted desktop where their entire team and tax accountant may access the QuickBooks™️ file, critical financial documents, and back-office tools in an efficient and secure environment. Complete Controller’s team of certified US-based accounting professionals provide bookkeeping, record storage, performance reporting, and controller services including training, cash-flow management, budgeting and forecasting, process and controls advisement, and bill-pay. With flat-rate service plans, Complete Controller is the most cost-effective expert accounting solution for business, family-office, trusts, and households of any size or complexity. Check out America's Best Bookkeepers
Business Finances in Order - Complete Controller

Accounting and bookkeeping are essential tools for keeping business finances in order, but first, there are other issues you need to address as a business owner. The first step to the financial health of your business is to separate business finances from personal ones.

It is a common mistake of a business owner to mix both business and personal finances. It’s natural since, in most cases, the start-up capital, or at least some of it, was from the owner’s savings or salary from another source of income. This mix of business and personal finances should be addressed early, and the separation was done as soon as possible. Check out America's Best Bookkeepers

It is impossible to determine the company’s actual profit and losses if you supplement the business’s income with personal finances outside of start-up capital. It’s not to say that you can’t use your finances to fund the business, but you should be treated as any other investor and should pay yourself back from profits.

Separating the finances is not the only step you should take. It would be best if you also made your business a limited liability company. This simple move will protect your finances if your business goes bankrupt, is audited, or has a lawsuit filed against it. In addition to separating your business and personal finances, here are five tips to help you keep your business finances in order.

Get organized

The best way to get organized when it comes to business finances is to use a professional accountant or bookkeeper or use accounting and bookkeeping software. Using these professionals and tools will keep your finances in check. This organization will help you to remember the due dates of invoices for on-time payments and receipts. Lack of organization can result in lead to late fees, high-interest payments, or loss of business. Check out America's Best Bookkeepers

Know Your Fixed and Variable Expenses

Fixed expenses are those you must pay every month without fail; these are your utilities, such as water and electricity. It also includes other business finances, such as telephone, payroll, and taxes. Variable expenses are those costs that aren’t consistent and vary in cost and change or cease to exist. The knowledge of both your fixed and variable expenses will keep your finances in order and make bookkeeping easy and accurate.

Billing Strategy

Many small businesses struggle with finances due to billing issues. Accounts receivable is often a place within a small business where improvement is needed. There are several ways you can address billing issues. You can require the customer to pay in full upfront. In some businesses, demanding payment in full may not be suitable for getting and retaining customers. If that is the case, you can still get more invoices paid by offering customers a 2% discount on the total bill if they pay in full within ten days and make payment in full due within thirty days. These incentives are often used by clients of companies who implement the practice. Check out America's Best Bookkeepers

Track Your Books Closely

If you are working with a bookkeeper, review and monitor your books daily or monthly. This monitoring of the books will avoid negative surprises. Knowing your books will help you formulate strategies for increasing profit and lowering expenses, and it can also help identify fraud.  Even if you hire a professional accountant or bookkeeper, you, as the business owner, should always be aware of what is happening when it comes to your business finances.

Make Good Financial Habits

Being aware of your business finances and having a hand, at least to some degree, in your company’s bookkeeping is a great habit to get into, but you can do more. Set aside time every week or month, depending on your business’s volume, go over your books, and strategize as needed to keep your business finances in order.

Check out America's Best Bookkeepers About Complete Controller® – America’s Bookkeeping Experts Complete Controller is the Nation’s Leader in virtual bookkeeping, providing service to businesses and households alike. Utilizing Complete Controller’s technology, clients gain access to a cloud-hosted desktop where their entire team and tax accountant may access the QuickBooks™️ file, critical financial documents, and back-office tools in an efficient and secure environment. Complete Controller’s team of certified US-based accounting professionals provide bookkeeping, record storage, performance reporting, and controller services including training, cash-flow management, budgeting and forecasting, process and controls advisement, and bill-pay. With flat-rate service plans, Complete Controller is the most cost-effective expert accounting solution for business, family-office, trusts, and households of any size or complexity. Check out America's Best Bookkeepers